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Yes,Customer services promotes the customer confidence and increase the retention ratio of the customer at a large rate.
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∙ 6y ago
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How can good customer service allow the customer to be confident with the organisation?
Basically, good customer service builds customer confidence and loyalty because the customer knows the organization is truly interested in meeting the customers' expectations in a friendly, kind and respectful manner. Customers don't want hassles or disappointments, especially when they are paying for a product or service. Good customer service removes these barriers and concerns for the customer. Good customer service = a confident and loyal customer = higher sales
What is customer service-?
Customer service refers to the advice and service that is provided by a given company to their customers.
What are some of the things on which customers evaluate the quality of service they receive?
Reliability --Dependable and accurate service Responsiveness --Prompt customer assistance Empathy --Firm/employees show concern about the individual needs of the customer Assurance --Employees instilling trust and confidence in the service provider
Poor customer service?
percentage of customers lost through bad customer service
What is the Difference between customer loyalty and service loyalty?
•difference between service and delight
What is the Difference between customer satisfaction and customer delight?
Customer satisfaction refers to meeting the basic expectations of customers. customer delight goes beyond expectations, providing a memorable and exceptional experience that exceeds what the customer anticipated. Satisfaction is meeting needs, but delight is creating joy.
Which of these statements about customer service is false?
Customers will choose a business regardless of good customer service.
Definition customer service?
customer service is an organization's ability to supply their customers' wants and needs.
What is customer service?
Customer Service is the service provided to customers before, during, and after purchasing and using goods and services.
What department deals with customers?
Customer service.
What is the connection between customers expectation and customers satisfaction?
customer expectation is, what they want from the service prowiders. and customer satisfaction is provided service to them is making them happy.
What are you responsibilities for treating customers equally when delivering customer service?
explain thier responsibilites to deliver customer service treating customers equally in a nursery?
