This is a common question in interviews for sales and marketing positions. They might even hold up an item on their desk and ask you to sell it to them, as if they were the customer. Selling anything requires understanding the needs of the customer, and thoroughly understanding the product or service you are selling. When giving your example to the interviewer, show that you know this. If you're being asked to sell something you know nothing about, you might get away with making up details (in an obvious, possibly humorous manner).
The most common question a customer asks is, "what's the cheapest one you have?"
The questions a customer asks are going to be different depending on the product. If you sell a video game system to someone who knows nothing about them--a common occurrence at the end of the year--they might ask if you can play Guitar Hero, Rock Band, Super Mario Brothers or some other famous game on it. Someone buying a refrigerator will want to know what colors it comes in, or how much delivery is. If you are buying a car you'll want to know the fuel economy. And if you're buying a home, you want to know what the local schools are like and where the nearest supermarket is.
To sell a product, use the Four Step Selling Procedure:
Step 1: Greet the customer.
Step 2: Determine their needs and wants--aka qualifying the customer.
Step 3: Recommend a product.
Step 4: Ask for the sale.
you get a stand then, ask them if they want a sample of that product
Customer response while you sell the product through phones?"
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Offer them something that's similar
The dealer is the person selling a product / service or making deals with customers to sell some thing. The customer is the person buying the product / service.
His primary responsibility is to persuade the customer and sell his product. But at any cost, that should not be a moment of irritating the customer
Greet the customer, target their needs, sell them your product.
The First and Most Important thing is that your customer doesn't feel even for a second that you're up to a sale of your product . Make him feel that It's his need and stimulate him to ask for it .
Cross sell is when customer comes up to buy something and we sell completely a different product (not similar) For Example: Customer wants to buy Quatrro and we sell Convergys. Up sell is when customer comes to buy something and we sell the similar product but expensive one. For Example Customer wants Oxicogen and we sell him Quatrro which is much more expensive.
Anything that possesses untility is describe as goods. A product is both what the seller sell and what the buyer has to buy. These, any that has something to sell, as tangible goods or not, is a product. People purchase product, because they are capable of realizing some benefits to the purchase . A product is one which satisfies the needs of customer.
A person in customer service should have a good attitude. They should also be interested in talking with people and have the ability to sell a product.
The primary responsibilities of a customer relationship manager is to understand the product that he/she is going to sell, be customer friendly, have a pleasant personality, and possess presence of mind and the patience to hear and clarify the doubts of the customer.
The main intension is to sell the product in the market,to satisfy customer needs and earn profit ....