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If any confidential information to do with clients is given out, it is a very serious matter as it may be causing a threat to others, types of information that could affect confidentiality and security are peoples personal details for example their PIN numbers, national insurance numbers or account numbers. All of this information can be kept confidential by not telling anyone them, do not discuss a client's case over the phone to a family friend or someone that knows the person. The data protection act was set up to prevent confidential and secure information from being given out and it is breaking the law if you do. All these sorts of information should be handled very carefully this way no information will be revealed. It is very important that we handle this information with great care not only to protect the information but to keep the business professional and legal.

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Q: Explain the types of information that could affect confidentiality and security and how to handle this in the workplace?
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