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What are 5 types of communications?

Updated: 10/10/2023
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15y ago

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Verbal and non-verbal; internal and external communications. These can be in the form of memos, emails, letters, faxes, proposals, websites, etc.

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15y ago

Communication is generally classified into a couple of types. The classifications include:

Verbal and non-verbal

Technological and non-technological

Mediated and non-mediated

Participatory and non-participatory

However, the commonly known types of communications are :

Intra-personal communication skills : This implies individual reflection, contemplation and meditation. One example of this is transcendental mediation. According to the experts this type of communication encompasses communicating with the divine and with spirits in the form of prayers and rites and rituals.

Interpersonal communication skills : This is direct, face-to-face communication that occurs between two persons. It is essentially a dialogue or a conversation between two or more people.

It is personal, direct, as well as intimate and permits maximum interaction through words and gestures. Interpersonal communications maybe:

Focused Interactions : This primarily results from an actual encounter between two persons. This implies that the two persons involved are completely aware of the communication happening between them.

Unfocused interactions : This occurs when one simply observes or listens to persons with whom one is not conversing. This usually occurs at stations and bus stops, as well as on the street, at restaurants, etc.

Non verbal communication skills : This includes aspects such as body language, gestures, facial expressions, eye contact, etc., which also become a part of the communicating process; as well as the written and typed modes of communications.

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10y ago
CommunicationCommunication is a process of exchanging information, ideas, thoughts, feelings and emotions through speech, signals, writing, or behavior. In communication process, a sender(encoder) encodes a message and then using a medium/channel sends it to the receiver (decoder) who decodes the message and after processing information, sends back appropriate feedback/reply using a medium/channel. Types of CommunicationPeople communicate with each other in a number of ways that depend upon the message and its context in which it is being sent. Choice of communication channel and your style of communicating also affects communication. So, there are variety of types of communication.

Types of communication based on the communication channels used are:

  1. Verbal Communication
  2. Nonverbal Communication
  1. Verbal CommunicationVerbal communication refers to the the form of communication in which message is transmitted verbally; communication is done by word of mouth and a piece of writing. Objective of every communication is to have people understand what we are trying to convey. In verbal communication remember the acronym KISS(keep it short and simple).

    When we talk to others, we assume that others understand what we are saying because we know what we are saying. But this is not the case. usually people bring their own attitude, perception, emotions and thoughts about the topic and hence creates barrier in delivering the right meaning.

    So in order to deliver the right message, you must put yourself on the other side of the table and think from your receiver's point of view. Would he understand the message? how it would sound on the other side of the table?

    Verbal Communication is further divided into:

    • Oral Communication
    • Written Communication
    Oral CommunicationIn oral communication, Spoken words are used. It includes face-to-face conversations, speech, telephonic conversation, video, radio, television, voice over internet. In oral communication, communication is influence by pitch, volume, speed and clarity of speaking.

    Advantages of Oral communication are:

    It brings quick feedback.

    In a face-to-face conversation, by reading facial expression and body language one can guess whether he/she should trust what's being said or not.

    Disadvantage of oral communication

    In face-to-face discussion, user is unable to deeply think about what he is delivering, so this can be counted as a

    Written CommunicationIn written communication, written signs or symbols are used to communicate. A written message may be printed or hand written. In written communication message can be transmitted via email, letter, report, memo etc. Message, in written communication, is influenced by the vocabulary & grammar used, writing style, precision and clarity of the language used.

    Written Communication is most common form of communication being used in business. So, it is considered core among business skills.

    Memos, reports, bulletins, job descriptions, employee manuals, and electronic mail are the types of written communication used for internal communication. For communicating with external environment in writing, electronic mail, Internet Web sites, letters, proposals, telegrams, faxes, postcards, contracts, advertisements, brochures, and news releases are used.

    Advantages of written communication includes:

    Messages can be edited and revised many time before it is actually sent.

    Written communication provide record for every message sent and can be saved for later study.

    A written message enables receiver to fully understand it and send appropriate feedback.

    Disadvantages of written communicationincludes:

    Unlike oral communication, Written communication doesn't bring instant feedback.

    It take more time in composing a written message as compared to word-of-mouth. and number of people struggles for writing ability.

  2. Nonverbal CommunicationNonverbal communication is the sending or receiving of wordless messages. We can say that communication other than oral and written, such as gesture, body language,posture, tone of voice or facial expressions, is called nonverbal communication.Nonverbal communication is all about the body language of speaker.

    Nonverbal communication helps receiver in interpreting the message received. Often, nonverbal signals reflects the situation more accurately than verbal messages.Sometimes nonverbal response contradicts verbal communication and hence affect the effectiveness of message.

    Nonverbal communication have the following three elements:

    Appearance

    Speaker: clothing, hairstyle, neatness, use of cosmetics

    Surrounding: room size, lighting, decorations, furnishings

    Body Language

    facial expressions, gestures, postures

    Sounds

    Voice Tone, Volume, Speech rate

Types of Communication Based on Purpose and Style

Based on style and purpose, there are two main categories of communication and they both bears their own characteristics. Communication types based on style and purpose are:

  1. Formal Communication
  2. Informal Communication
  1. Formal CommunicationIn formal communication, certain rules, conventions and principles are followed while communicating message. Formal communication occurs in formal and official style. Usually professional settings, corporate meetings, conferences undergoes in formal pattern.

    In formal communication, use of slang and foul language is avoided and correct pronunciation is required. Authority lines are needed to be followed in formal communication.

    Informal communication is done using channels that are in contrast with formal communication channels. It's just a casual talk. It is established for societal affiliations of members in an organization and face-to-face discussions. It happens among friends and family. In informal communication use of slang words, foul language is not restricted. Usually. informal communication is done orally and using gestures.

    Informal communication, Unlike formal communication, doesn't follow authority lines. In an organization, it helps in finding out staff grievances as people express more when talking informally. Informal communication helps in building relationships.

  2. Informal Communication
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13y ago

Types of Business CommunicationThere are two types of business communication in an organization:

  1. Internal Communication
  2. External Communication
  1. Internal Communication
  2. Communication within an organization is called "Internal Communication".

    It includes all communication within an organization. It may be informal or a formal function or department providing communication in various forms to employees.

    Effective internal communication is a vital mean of addressing organizational concerns. Good communication may help to increase job satisfaction, safety, productivity, and profits and decrease grievances and turnover.

    Under Internal Business Communication types there come;

    a) Upward Communication

    b) Downward Communication

    c) Horizontal/Literal communication

    a) Upward Communication

    Upward communication is the flow of information from subordinates to superiors, or from employees to management. Without upward communication, management works in a vacuum, not knowing if messages have been received properly, or if other problems exist in the organization.

    By definition, communication is a two-way affair. Yet for effective two-way organizational communication to occur, it must begin from the bottom.

    Upward Communication is a mean for staff to:

    • Exchange information
    • Offer ideas
    • Express enthusiasm
    • Achieve job satisfaction
    • Provide feedback

    b) Downward Communication

    Information flowing from the top of the organizational management hierarchy and telling people in the organization what is important (mission) and what is valued (policies).

    Downward communication generally provides enabling information - which allows a subordinate to do something.

    e.g.: Instructions on how to do a task.

    Downward communication comes after upward communications have been successfully established. This type of communication is needed in an organization to:

    • Transmit vital information
    • Give instructions
    • Encourage 2-way discussion
    • Announce decisions
    • Seek cooperation
    • Provide motivation
    • Boost morale
    • Increase efficiency
    • Obtain feedback

    Both Downward & Upward Communications are collectively called "Vertical Communication"

    c) Horizontal/Literal communication

    Horizontal communication normally involves coordinating information, and allows people with the same or similar rank in an organization to cooperate or collaborate. Communication among employees at the same level is crucial for the accomplishment of work.Horizontal Communication is essential for:

    • Solving problems
    • Accomplishing tasks
    • Improving teamwork
    • Building goodwill
    • Boosting efficiency

    Communication with people outside the company is called "external communication". Supervisors communicate with sources outside the organization, such as vendors and customers.

    It leads to better;

    • Sales volume
    • Public credibility
    • Operational efficiency
    • Company profits

    It should improve

    • Overall performancee
    • Public goodwill
    • Corporate image

    Ultimately, it helps to achieve

    • Organizational goals
    • Customer satisfaction
  3. External Communication
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verbal, written, picture, sign language, pointer

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you send an e-mail to a coworker wishing her a happy birthday

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